👀 New channel: #waystartup
ACV: $240K
Stage: Implementation
Stage: Implementation
Slack.
Action.
Value. 🎉
Grow customers and solve what they care about with Channeled, the customer success platform for Slack.
Overview
🪄 Assigned to Comfrey, added to Enterprise
✅ Enrolled in Product News and Onboarding Guide
✨ Recommended action
Subscribe users to Product Updates and Kickoff Templates
🔀 Tagged with integrations, routed to Zendesk
New user engagement
Hey! How does the new installations API work with our legacy data?
Channel Recap
👀 $172K in implementation stage & low activity channels
📈 78% users clicked on "Tips for Advanced Forecasting"
🔄 12 channels created for accounts >$100K in Slack
👋 9 new users enrolled in "Intro DM Template"
🖲 11 users engaged with "Updated API Guide" broadcast
👀 $172K in implementation stage & low activity channels
📈 78% users clicked on "Tips for Advanced Forecasting"
🔄 12 channels created for accounts >$100K in Slack
👋 9 new users enrolled in "Intro DM Template"
🖲 11 users engaged with "Updated API Guide" broadcast
Customer channels are full of signal – and noise
Customer engagement goes through the roof in channels like Slack and Teams, making it hard to prioritize and stay ahead of what customers need.
Customer channels are full of signal – and noise
Simplify
Simplify
Collaborate
Collaborate
Automate
Automate
Scale
Scale
Customer engagement goes through the roof in channels like Slack and Teams, making it hard to prioritize and stay ahead of what customers need.
Simplify
All the channels, without the hopping
Keep your team connected to what’s happening across customer channels in a unified Slack inbox.
Learn more
Collaborate
Keep support human — and make it hum
Support your customers and your team with routing, notifications, tagging, and more.
Learn more
Automate
Better conversations, less copy-paste
Strengthen relationships with messaging that can be scheduled from onboarding to expansion without manual, repetitive work.
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Scale
Add power, keep the speed and simplicity
Integrate your CRM, helpdesk, and productivity tools in just a few clicks – and keep your data protected at the same time.
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Point. Click. Sync!
Channeled integrates with your team's tools instantly,
without months of effort or weeks of developer time
easy onboarding
speedy replies
slack inbox zero
easy onboarding
speedy replies
slack inbox zero
team inbox
easy peasy
nurture relationships
team inbox
easy peasy
nurture relationships
team inbox
easy peasy
nurture relationships
customer care
support + rapport
easy onboarding
customer care
support + rapport
easy onboarding
Josh Levin
Manager, Customer Success
Honeycomb
As a company with a strong Slack culture, it’s important that we find ways to meet our champions where they are, and Channeled allows us to do just that.
Working with customers through Slack is what sets our support and relationships apart – so using Channeled was a no-brainer for us.
Ankur Goyal, CEO
CEO
Impira
Louise Badarani
Product Operations
Castor
Channeled allows me to make sure that no client request falls through the crack. We focus our energy on delivering value rather than verifying that we are up to date.